Slow computer? Pop-ups? We'll sort it out.
Viruses, malware and spyware are all too easy to pick up — even with protection installed. We specialise in detecting and removing all types of malicious software from Mac and PC.
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Sound familiar?
Common signs your computer may be infected.
Running much slower than usual
Malware often runs silently in the background, consuming resources and slowing everything down.
Unwanted pop-ups & ads
Adware and browser hijackers inject pop-ups, redirect searches and change your homepage without permission.
Overheating or fan running constantly
A computer that runs hot for no obvious reason may have malware working hard in the background.
Files locked or inaccessible
Ransomware encrypts your files and demands payment. If files have strange extensions, act immediately.
Emails sent without your knowledge
If contacts are receiving emails you didn't send, your system or email account may be compromised.
Something just feels wrong
Crashes, strange errors, settings changing — trust your instincts and get it checked.
Everything in the $50 flat fee.
A thorough clean-up from top to bottom — not just a quick scan.
Full malware scan & removal
We detect and remove viruses, spyware, adware, rootkits, ransomware and any other malicious software.
System updates & security patching
We install all outstanding OS and software updates to close the security holes malware exploits.
Registry & temp file cleanup
We clean out leftover malware traces, temporary files and junk that slow your system down.
Functionality testing
We test your system thoroughly to make sure everything is working correctly before handing it back.
Security software recommendations
We advise on the best free and paid security tools to keep you protected going forward.
Additional repairs quoted separately
If further work is needed, we'll provide a clear quote before proceeding — no surprises.
All types of malicious software.
We deal with the full range of threats — on both Mac and PC.
Viruses & Worms
Self-replicating programs that spread through files and networks, corrupting data and damaging your system.
Spyware
Software that secretly monitors your activity, captures passwords and sends your personal data to third parties.
Adware
Programs that hijack your browser, inject ads into every page you visit and redirect your searches.
Ransomware
Malware that encrypts your files and demands payment. Early detection is critical — contact us immediately.
Rootkits
Hidden malware that burrows deep into your OS, masking itself and other threats from standard security tools.
Trojans
Malicious software disguised as legitimate programs, opening backdoors for remote access and further infection.
Frequently Asked Questions
Common virus removal questions answered.
How much does virus removal cost in Hobart?
A flat $50 — full clean-up including scan, removal, updates and testing. No fix, no fee: if we can't resolve the issue you pay nothing.
Can Macs get viruses?
Yes. While Macs are more resistant to traditional viruses, they're increasingly targeted by malware, adware and spyware. If your Mac is slow or showing pop-ups, get it checked.
My computer is slow — could it be a virus?
Possibly — but there are other causes too, like a full hard drive or ageing hardware. We'll diagnose the real cause and fix it.
I have pop-ups appearing — is it a virus?
Unwanted pop-ups are a classic sign of adware or a browser hijacker. We remove the cause and restore your browser to its original settings.
Will I lose my files during virus removal?
We take every precaution to preserve your data. We always recommend backing up first where possible, and we'll set you up with a backup solution after the job.
I think I have ransomware — what do I do?
Disconnect from the internet immediately to stop it spreading, and contact us straight away. Do not pay any ransom without speaking to us first.
Let's get you cleaned up.
Describe what's happening and we'll get back to you promptly. For suspected ransomware or urgent issues, WhatsApp or text is fastest.
WhatsApp — fastest response Text message enquiries@pommeit.com.au